Information
xichuxin93@gmail.com
Customer Service Hours
Our support team is available from 9:00 PM to 5:00 AM EST to assist you.
Please note: Due to time zone differences, response times may vary.
We appreciate your patience and understanding!
FREQUENTLY ASKED QUESTIONS
As metaphysical services involve focused spiritual energy, our policy is:
Unstarted services: Full refund within 24 hours of payment
Initiated services(charts cast/divination done): Non-refundable
Tip: Briefly describe your needs in "Message" first. We'll confirm feasibility before you pay.
Two delivery modes:
Digital reports/consultations: Emailed upon completion
Physical amulets/tools: Express tracking number visible within 96 hrs (3-5 days to SG/US)
Security is our first commandment:
AES-256 encrypted storage
Automatic file shredding after 15 days
For optimal accuracy:
Bazi|Ziwei(Destiny telling): Birth details from elders(to hours) and birth place
LiuYao|Qimen(Fortune telling): Three coins with your real heart
Feng Shui: Floor plan + front door photo(as many as you can)